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Electronic Mail Netiquette
http://orangutan.cv.nrao.edu/Talks/e-mail/
What's the Problem?
- E-mail is built on text-only foundation
- Modern GUI mail programs use "attachments", often hide real size
- Inefficient; size balloons (binary -> base64), multiple copies
- We still have limits: network bandwidth, mail spool size
- Other mail servers don't allow large files (varies); bounces will
fill our spool
- Can bring servers to
their knees.
Good Uses
Good Practices for using E-Mail
- GOFUPT: Good Old-Fashioned Unadorned Plain Text
- Lowest Common Denominator:
- Don't send word doc to WP person (use RTF or GOFUPT)
- Ask if recipients can read your format if binary is needed
- Small attachments to a few people is reasonable
- For Large attachments (> 100 Kbytes?), ask recipients before
sending, don't send to a large list
- Don't leave huge folders on the server! (Avoid lynch mobs)
Bad Uses
(Really) Bad Uses for e-mail
(don't try these; please!)
- Sending your 128-channel 1024 x 1024 spectral line cube to your
colleague (even if it is a breakthrough)
- Distributing plain text files in an overhead-heavy binary format,
e.g. badly prepared PDF files
- Sending medium-size or large files to a large mailing list (>100
members)
- Star Wars MPEG trailers (just say no)
Consequences
Consequences of Bad Use of E-Mail
- Your mail will likely bounce, because:
- Other sites have (often small) limits on e-mail size
- Other users may filter mail and reject large files
- For really large files, or even modest size files with many
recipients, it may fill up spool areas
- It may fill up the recipient's disk quota on non-NRAO systems
- It doesn't look good (you should show you know what you're doing)
- It can have an effect on everyone (if mail delivery stops)
Alternatives
Alternatives to E-Mail
- Publish it on the Web:
- On Unix, use the
/users/ username/public_html/
directory.
- On NT, use the
\\polaris\ username
share, put files in the pubic_html folder.
- URL will be:
http://www.cv.nrao.edu/~ username/ myfile
index.html (or
index.shtml) in this
area is your "work page". No such file means anyone can do a
directory listing on the area.
- Use a binary protocol like FTP:
/home/ftp/NRAO-staff/ username/
(ask a
sysadmin to set this up if it's not already there)
- On NT, use the
//polaris/ftp-user share (or //polaris/ftp-staff )
- Access instructions for your colleagues:
- connect to
ftp.cv.nrao.edu
- cd to
/NRAO-staff/ username
bin (if
content is not plain text)
get myfile
Conclusions
Final Thoughts
If you really must use e-mail:
- Check size and content: if plain text will do, use it. Use
"save as" to an appropriate format.
- For binary files, try
zip ,
gzip , and/or bzip to compress it before sending
(some files compress to 1/10 of original size).
- Avoid using Sun's
mailtool
for attachments (most other mailers don't understand Sun's format
- Avoid forwarding MIME content (attachments) from a non-MIME program
like
elm
(temporarily use pine ,
mutt , or netscape instead).
and...
Think before you send!
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